Customer Side

  On the customer side in most cases some equipment is needed to access the service functionality. Such clients allow user and customer to access the functionality at the SAP and the CSM interface respectively. Such clients can be telephones, computers or applications.

The technical clients must be compatible to the physical and logical aspects of the service interfaces. The sole responsibility for the clients rests on the customer side of the service.

user's client for accessing the virtual store is a computer with web-browser and Internet access. The customer also needs a computer which can access the leased line, a telephone and a bank account.